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Resident involvement strategy consultation

Derwent Living is currently in the process of reviewing its resident involvement strategy. The current strategy ran from 2011 to 2014 and during this time there have been many changes in the ways that customers are involved. We would like the new strategy to reflect this change to involvement, and we also want to get your feedback on the ways that we involve customers, now and in the future.

Please take 5 minutes to read the questions submit your responses, we appreciate any additional comments you may have. Closing date for responses is 21st September 2014.

Every completed survey will be entered into a prize draw for £50 of high street vouchers.

Governance

Members at 19 June 2013

Suzy Brain England

Suzy Brain England C Dir, OBE

Chair of the Board at Derwent Living from June 2010. Also a Chair and Director in other housing, health and welfare organisations.
Appointed: 26 June 2010

Kyla Bellingall

Kyla Bellingall

Qualified accountant and auditor. Head of not-for-profit section of Grant Thornton Central West region.
Appointed: 19 June 2013

Naomi Dobraszczyc

Naomi Dobraszczyc

Chartered Accountant. Currently Director of Finance and Contracting at Brighter Futures Housing Association
Appointed: 16 June 2011

Nick Ebbs

Nick Ebbs MRICS

MD of Blueprint Regeneration
Appointed: 25 June 2009

Margaret Gildea

Margaret Gildea MA Cantab, MBA, OBE

HR professional, Director at Organisation Change Solutions
Appointed: 19 June 2013

Richard Hopkin

Richard Hopkin MA (Cantab), FCA

Chartered Accountants/Financial consultant
Appointed: 19 June 2013

Maureen Neal

Maureen Neal

Emeritus Professor. Chair of the Board of Derby Citizens Advice and Law Centre
Appointed: 16 June 2011

Martin Shaw

Martin Shaw FCA, MCT

Finance professional
Appointed: 1 January 2012

Role of the board

Derwent Living is governed by a Board comprising members with relevant knowledge and skills, all of whom have an interest in housing and in particular the provision of housing for those in need.

Derwent Living conducts its business through its Board which is legally responsible for the affairs of the company.

The Board and its committees meet regularly to approve matters of policy and take key decisions regarding our activities and finances.

The Board agrees rolling three year strategic plans supported annually by a budget and operating plan. These have clear Key Performance indicators, financial and other measures against which the Board and it’s committees evaluate business performance.

Each year the Board off-site review (‘Away Day’) looks back over the year to see whether performance remained as planned. The new plan is then agreed and performance measures established for the forthcoming year.

The Chair of the Board annually meets Board members individually to discuss their contribution and behaviour at Board and committee meetings. The conversation (appraisal) looks at how they represent the organisation to other stakeholders (as an Ambassador) and how they stay up to date with housing matters and the macro economic, political and regulatory issues (their continuing professional development). Individuals objectives and training needs are agreed. The work of the committees and subsidiaries is evaluated with Committee and Subsidiary Board Chairs at these appraisals.

All Board members agree to aim to attend centrally-organised workshops and training. Some committees may receive specific support, for example Audit and Risk committee may take the advice of auditors. Individual Board members will attend external conferences or seminars to meet their particular interests and development needs.

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