Have your say on customer commitments
Customer Commitments are the standards you can expect on the services you have told us matter most to you. We would like your opinion on the targets we are proposing for 2014, tell us whether you agree, disagree, should they be higher or lower?
Take the survey by clicking here and you could win £50 in high street shopping vouchers. Entries must be in by 4pm on Wed 11 Dec 2013. Terms and conditions apply. Please ask for details.
The Derwent Living group
Commercial approach – social purpose
The Derwent Living group specialises in providing housing and facilities management services. It owns and manages more than 20,000 properties in the Midlands, Yorkshire and the South East.
Unique in its make-up, bringing together an affordable housing ethos with a commercial edge, profits support its core purpose – the provision of affordable housing and services.
Derwent Facilities Management
Derwent Facilities Management Limited (Derwent fm) is a subsidiary of Derwent Living.
A growing force in the industry, Derwent fm is an expert in facilities management and student services. Offering integrated, bundled or individual services – such as cleaning, security or maintenance – to suit the needs of its clients.
Derwent fm operates across a wide spectrum of clients including student accommodation, central and local government, private sector and health and
Priding itself on its quality of services, delivery is underpinned by a number of BSi accreditations including ISO 9001 Quality Management; ISO 14001
Environmental Management; OHSAS 18001 Health and Safety Management.
Derwent Students is the 5th biggest student accommodation provider in the UK, spanning the country, from York and Sheffield in the North, Nottingham, Loughborough and Leicester in the Midlands to Essex and London in the South.
Different to other providers of student accommodation, Derwent Students deliver its highly professional award winning service with consistency to ensure that students and universities receive a positive experience.
Established in 2009, Uliving is a joint venture between Bouygues Development and Derwent Living with ambitious plans to develop student accommodation.
Bouygues Development is the UK property arm of international services group Bouygues. Bouygues enjoy a global turnover of some £27+ billion and is present in over 80 countries worldwide.
This unique blend of expertise with experience provides unrivalled financial strength. Uliving offers the residential and other soft skills necessary to deliver high quality and caring management services.