Resident involvement strategy consultation
Derwent Living is currently in the process of reviewing its resident involvement strategy. The current strategy ran from 2011 to 2014 and during this time there have been many changes in the ways that customers are involved. We would like the new strategy to reflect this change to involvement, and we also want to get your feedback on the ways that we involve customers, now and in the future.
Please take 5 minutes to read the questions submit your responses, we appreciate any additional comments you may have. Closing date for responses is 21st September 2014.
Every completed survey will be entered into a prize draw for £50 of high street vouchers.
The Homes and Communities Agency (HCA) became the Regulator for social housing in England on 1 April 2012. The HCA replaces the Tenant Services Authority.
The HCA is a national housing and regeneration agency, with a capital investment budget of nearly £7bn. The HCA contribute to economic growth by helping communities to realise their aspirations for prosperity and to deliver high-quality housing that people can afford.
The co-regulatory principles underpin the regulation provided by the HCA. Registered providers are therefore required to meet relevant standards. You can learn more about the standards in the 2012 regulatory framework here.
The Board that governs Derwent Living’s services is responsible for meeting the standards and being transparent and accountable for the delivery of social housing objectives.
It is for providers to support residents both to shape and scrutinise service delivery and to hold the Board to account. To achieve this, Derwent Living has a scrutiny team and a programme of co-regulation in place. You can learn more about the scrutiny team and the work they do here.
For more information please visit the HCA website www.homesandcommunities.co.uk
As requested by the HCA Framework Delivery Agreement, below are details of development expenditure over £500.
Derwent Housing Association Limited (trading as Derwent Living) consolidated financial statements for the year ended 31 December 2013 are available for download below.