Bank holiday closure information

Derwent Living’s office will close from 4:30pm Friday 22 August and re-open at 9am on Tuesday 26 August. To report an emergency repair during this time please call 0116 255 0711.

You can manage your account, report repairs and get involved 24/7 by using the My Derwent Living system. For more information and details on how to register visit

Get involved

Derwent Living is committed to involving residents in shaping its services and offers a wide range of ways of doing this. Because of our geographical spread we encourage involvement by text and email as well as meetings.

This section of the website outlines different ways you can be involved and the part played by various forums and by our resident scrutiny team. We also support training designed to make resident involvement more effective. You will find our training brochure and top tips sheets in this section.

Here’s our resident involvement strategy 2011-2014.

We have some short films in which residents talk about their involvement and about our services.

Our resident involvement team will gladly answer any questions you have about how you can be involved in ways that suit you. You can contact the team at

Contact us

Resident Involvement Team
No.1 Centro Place
Pride Park
DE24 8RF
Telephone: 01332 346477

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