Resident involvement strategy consultation
Derwent Living is currently in the process of reviewing its resident involvement strategy. The current strategy ran from 2011 to 2014 and during this time there have been many changes in the ways that customers are involved. We would like the new strategy to reflect this change to involvement, and we also want to get your feedback on the ways that we involve customers, now and in the future.
Please take 5 minutes to read the questions submit your responses, we appreciate any additional comments you may have. Closing date for responses is 21st September 2014.
Every completed survey will be entered into a prize draw for £50 of high street vouchers.
Derwent Living is committed to involving residents in shaping its services and offers a wide range of ways of doing this. Because of our geographical spread we encourage involvement by text and email as well as meetings.
This section of the website outlines different ways you can be involved and the part played by various forums and by our resident scrutiny team. We also support training designed to make resident involvement more effective. You will find our training brochure and top tips sheets in this section.
Here’s our resident involvement strategy 2011-2014.
We have some short films in which residents talk about their involvement and about our services.
Our resident involvement team will gladly answer any questions you have about how you can be involved in ways that suit you. You can contact the team at firstname.lastname@example.org.