Have your say on customer commitments
Customer Commitments are the standards you can expect on the services you have told us matter most to you. We would like your opinion on the targets we are proposing for 2014, tell us whether you agree, disagree, should they be higher or lower?
Take the survey by clicking here and you could win £50 in high street shopping vouchers. Entries must be in by 4pm on Wed 11 Dec 2013. Terms and conditions apply. Please ask for details.
Derwent Living is committed to involving residents in shaping its services and offers a wide range of ways of doing this. Because of our geographical spread we encourage involvement by text and email as well as meetings.
This section of the website outlines different ways you can be involved and the part played by various forums and by our resident scrutiny team. We also support training designed to make resident involvement more effective. You will find our training brochure and top tips sheets in this section.
Here’s our resident involvement strategy 2011-2014.
We have some short films in which residents talk about their involvement and about our services.
Our resident involvement team will gladly answer any questions you have about how you can be involved in ways that suit you. You can contact the team at firstname.lastname@example.org.