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Resident involvement strategy consultation

Derwent Living is currently in the process of reviewing its resident involvement strategy. The current strategy ran from 2011 to 2014 and during this time there have been many changes in the ways that customers are involved. We would like the new strategy to reflect this change to involvement, and we also want to get your feedback on the ways that we involve customers, now and in the future.

Please take 5 minutes to read the questions submit your responses, we appreciate any additional comments you may have. Closing date for responses is 21st September 2014.

Every completed survey will be entered into a prize draw for £50 of high street vouchers.

Derwent Living app

Get the new and improved Derwent Living app now

The brand new version of Derwent Living’s app for smartphones and tablets is now available! Download it FREE for iOS at the Apple App Store or for Android devices on Google Play.

Click on the links below to get the app now.

Apple App Store badge     Available on Google Play badge
 

Make life easier

The app allows you to easily make payments, report repairs, request services and get more involved. It is easy and simple to use, putting services at the tip of your fingers. New inbox features allow you to keep up-to-date with news and information from Derwent Living.

What customers are saying about the Derwent Living app

“I think it is fantastic that there is now an app, and it seems to be really easy to navigate and use.”

“I think it is excellent that you can report repairs etc and it all looks very straightforward to use.”

“I think the app is excellent and a really great way for me to make contact with you.”

App screenshots (taken from Android version)

Home screen     App personal details     App reports
 

Find a home Report a repair Pay your rent MY Derwent Living