Phone maintenance on Monday
Important: Please be aware that there is a possibility of some disruption to our phone lines on Monday due to some essential maintenance.
If you cannot get through via telephone, you can contact us in other ways.
Report anti-social behaviour
At Derwent Living we take reports of anti-social behaviour very seriously. If you are experiencing anti-social behaviour you can call our 24 hour ASB reporting service on 01332 61 4919 or contact your housing officer. Click here to find your local housing officer.
We will need to know:
- when and where it happened, as accurately as possible
- what happened
- who was behaving anti socially
- who else saw or heard the incident
- If the behaviour is criminal as well as anti-social, you must tell the police
Remember: If you witness a crime or an emergency you must always report to the police first.
Keeping you in the loop
Your housing officer will decide how to deal with the situation, and keep you informed. They may ask you to help, for instance by keeping a ‘nuisance diary’ to build a picture of the frequency and seriousness of the behaviour. This may be used in any court action.
We will not tell the person causing a nuisance who reported them, but they may be able to guess when we speak to them. Your housing officer will discuss this with you before we take any action.