Summer bank holiday closureDue to the bank holiday weekend, this office will close at 4.30pm on Friday 28th August 2015 and will re-open 9am Tuesday 1st September 2015. During this time, you can log repairs or make payments on the website or via the mobile app. To report an emergency repair please call 0116 257 6727.
Report anti-social behaviour
At Derwent Living we take reports of anti-social behaviour very seriously. If you are experiencing anti-social behaviour you can call our 24 hour ASB reporting service on 01332 61 4919 or contact your housing officer. Click here to find your local housing officer.
We will need to know:
- when and where it happened, as accurately as possible
- what happened
- who was behaving anti socially
- who else saw or heard the incident
- If the behaviour is criminal as well as anti-social, you must tell the police
Remember: If you witness a crime or an emergency you must always report to the police first.
Keeping you in the loop
Your housing officer will decide how to deal with the situation, and keep you informed. They may ask you to help, for instance by keeping a ‘nuisance diary’ to build a picture of the frequency and seriousness of the behaviour. This may be used in any court action.
We will not tell the person causing a nuisance who reported them, but they may be able to guess when we speak to them. Your housing officer will discuss this with you before we take any action.