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Your chance to help shape the future

Derwent Living needs your help to find out how satisfied you are with your home and services you receive from us. We will use this important information to help improve our services in the future, and to report to you on the progress we are making in providing services. All completed surveys will be entered into a prize draw, closing date 30 April 2014. And it only takes 5 minutes to complete!

Win your share of £1000 worth of prizes!

As a thank you for taking part, you will automatically be entered for a draw. First prize is a TV worth £250, and there are four more prizes of high street vouchers worth up to £125. Full terms and conditions available on request. Take the survey now http://survey.derwentliving.com

Publications

Derwent Living produces a number of publications to ensure that residents have access to the information they need. We aim to supply as much information in electronic-format as possible but print some publications. We can also provide documents in other formats to suit you needs.


Magazines


We have two versions of our customer handbook, one for those who rent and one for those who own their home. These are supported by leaflets on specific matters.

Every three months we produce a magazine for residents called Derwent Life with information and news as well as information on how we are performing on our customer commitments.

 

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