Christmas closing times
The Derwent Living offices will close at 12.00pm Tuesday 23 December 2014 and re-open 9.00am on Friday 2 January 2015.
You will of course still be able to make online payments over the Christmas and New Year closure via MY Derwent Living and the Derwent Living app.
If you wish to report an emergency repair during this time then you can contact our out of hours repairs service on 0116 255 0711.
If you have a non-urgent query or repair please e-mail firstname.lastname@example.org these will be dealt with when the office re opens.
Derwent Living produces a number of publications to ensure that residents have access to the information they need. We aim to supply as much information in electronic-format as possible but print some publications. We can also provide documents in other formats to suit you needs.
We have two versions of our customer handbook, one for those who rent and one for those who own their home. These are supported by leaflets on specific matters.