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Phone maintenance on Monday

Important: Please be aware that there is a possibility of some disruption to our phone lines on Monday due to some essential maintenance.

If you cannot get through via telephone, you can contact us in other ways.

You can send an email to info@derwentliving.com with your query or you can report repairs, make payments and much more via our website, or the my.derwentliving.com resident portal.

You can also use the mobile app, which you can download from the App Store and Google Play.

Customer handbooks and buyers guides

Our customer handbooks provides all the information you need to know about Derwent Living and the services available to you.

If you would like to know more about the topics covered in the handbooks below please contact us or search the website using the search bar in the top right of this page.

Click here to download our Customer handbook for affordable living residents

Click here to download our Customer handbook for homeowners

You can also download our Shared Ownership guide

Find a home Report a repair Pay your rent MY Derwent Living