Christmas closing times
The Derwent Living offices will close at 12.00pm Tuesday 23 December 2014 and re-open 9.00am on Friday 2 January 2015.
You will of course still be able to make online payments over the Christmas and New Year closure via MY Derwent Living and the Derwent Living app.
If you wish to report an emergency repair during this time then you can contact our out of hours repairs service on 0116 255 0711.
If you have a non-urgent query or repair please e-mail firstname.lastname@example.org these will be dealt with when the office re opens.
Customer handbooks and buyers guides
Our customer handbooks provides all the information you need to know about Derwent Living and the services available to you.
If you would like to know more about the topics covered in the handbooks below please contact us or search the website using the search bar in the top right of this page.
Click here to download our Customer handbook for affordable living residents
Click here to download our Customer handbook for homeowners
You can also download our Shared Ownership guide