Phone maintenance on Monday

Important: Please be aware that there is a possibility of some disruption to our phone lines on Monday due to some essential maintenance.

If you cannot get through via telephone, you can contact us in other ways.

You can send an email to with your query or you can report repairs, make payments and much more via our website, or the resident portal.

You can also use the mobile app, which you can download from the App Store and Google Play.

Derwent Life

Derwent Life is Derwent Living’s resident’s magazine. It provides important information about services provided by Derwent Living, news about our customers and has easy-to-enter competitions.

Residents can submit articles, photographs or letters to be in Derwent Life. If you have anything that you would like included please contact the marketing team –

Current issue

Derwent Life: Spring 2015 edition

Back issues

Derwent Life: Winter 2014 editionDerwent Life: Autumn 2014 editionDerwent Life: May 2014 edition
Click the covers to download Derwent Life as a PDF file.

The Derwent Life editorial team

Derwent Life is put together by an editorial team made up of Derwent Living staff and customers. The team meets every three months to discuss feedback from the last issue and ideas for the next.

Howard Walton – Customer from Nottingham
Joan Lonnon – Homeowner from Derby
Parmjit Sandhu – Customer from Derby
Betty Bode – Retirement Living customer from Derby
Maria Cox – Customer from Nottingham

Steve Atkin – Marketing and digital media manager
Mitch Allseybrook– Resident involvement manager
Andrena White – Property services manager
Maxine Swords – Customer services manager

Please contact us if you have any feedback on Derwent Life, have any ideas or would like to submit a letter, poem or photo, or would like to become more involved with Derwent Life.

Contact the Derwent Life editorial team

Derwent Life issue dates

Derwent Life is mailed out to customers four times a year:

Spring edition – early March
Summer edition – early June
Autumn edition – early September
Winter edition – early December

Each edition is mailed out and will normally arrive with rent statements. We try to make it as fun and enjoyable to read, including stories about our customers hobbies, to residents who have benefited from services to updates on how we are performing

Derwent Life costs us approximately 50p per copy and we hope you agree that is excellent value for money.

Direct Debit – terms and conditions

Click below for the terms and conditions of the Direct Debit quarterly prize draw featured in Derwent Life.

Direct Debit – terms and conditions

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