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Your chance to help shape the future

Derwent Living needs your help to find out how satisfied you are with your home and services you receive from us. We will use this important information to help improve our services in the future, and to report to you on the progress we are making in providing services. All completed surveys will be entered into a prize draw, closing date 30 April 2014. And it only takes 5 minutes to complete!

Win your share of £1000 worth of prizes!

As a thank you for taking part, you will automatically be entered for a draw. First prize is a TV worth £250, and there are four more prizes of high street vouchers worth up to £125. Full terms and conditions available on request. Take the survey now http://survey.derwentliving.com

Derwent Life

Derwent Life is Derwent Living’s resident’s magazine. We’ve been listening to feedback and are pleased to bring you a fresh new design for 2013. Derwent Life provides important information about services provided by Derwent Living, news about our customers and has easy-to-enter competitions.

Residents can submit articles, photographs or letters to be in Derwent Life. If you have anything that you would like included please contact Michael Futers – michaelf@derwentliving.com.

Current issue – winter 2013

Derwentlifewinter2013web

Derwent Life March 2014 - Click to download the latest version of Derwent Life as a pdf.

Back issues

Derwentlifewinter2013webDerwentlifeautumn2013webDerwentlifesummer2013web

The Derwent Life editorial team

Derwent Life is put together by an editorial team made up of Derwent Living staff and customers. The team meets every three months to discuss feedback from the last issue and ideas for the next.

Howard Walton – Customer from Nottingham
Joan Lonnon – Homeowner from Derby
Parmjit Sandhu – Customer from Derby
Betty Bode – Retirement Living customer from Derby
Maria Cox – Customer from Nottingham

Michael Futers– Marketing executive
Steve Atkin – Marketing and digital media manager
Mitch Allseybrook– Resident involvement manager
Andrena White – Property services manager
Maxine Swords – Customer services manager

Please contact us if you have any feedback on Derwent Life, have any ideas or would like to submit a letter, poem or photo, or would like to become more involved with Derwent Life.

Contact the Derwent Life editorial team

Derwent Life issue dates

Derwent Life is mailed out to customers four times a year:

Spring edition – early March
Summer edition – early June
Autumn edition – early September
Winter edition – early December

Each edition is mailed out and will normally arrive with rent statements. We are required by our regulators to produce a resident magazine, but also know that a lot of our customers enjoy reading Derwent Life. We try to make it as fun and enjoyable to read, including stories about our customers hobbies, to residents who have benefited from services to updates on how we are performing

Derwent Life costs us approximately 50p per copy and we hope you agree that is excellent value for money.

Direct Debit – terms and conditions

Click below for the terms and conditions of the Direct Debit quarterly prize draw featured in Derwent Life.

Direct Debit – terms and conditions

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