Your chance to help shape the future
Derwent Living needs your help to find out how satisfied you are with your home and services you receive from us. We will use this important information to help improve our services in the future, and to report to you on the progress we are making in providing services. All completed surveys will be entered into a prize draw, closing date 30 April 2014. And it only takes 5 minutes to complete!
Win your share of £1000 worth of prizes!
As a thank you for taking part, you will automatically be entered for a draw. First prize is a TV worth £250, and there are four more prizes of high street vouchers worth up to £125. Full terms and conditions available on request. Take the survey now http://survey.derwentliving.com
You can download pdfs of our current policies and other documents below. If there is a document that you require and cannot find, please contact us by emailing firstname.lastname@example.org. You can also contact us over the web by visiting the contact us page.
Derwent Living leaflets and policies
Adapting your home policy
Comments compliments and complaints policy
Gas safety and carbon monoxide policy
The lettable standard
Caring for the environment
New Homes – reporting defects
Paying your rent
Tenancy rights and responsibilities
Repairs and maintenance policy