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Easter closure

Our office will close 5pm Thursday 2nd April and re-open 9am Tuesday 7th April.

Other publications

You can download pdfs of our current policies and other documents below. If there is a document that you require and cannot find, please contact us by emailing info@derwentliving.com. You can also contact us over the web by visiting the contact us page.

Derwent Living leaflets and policies

Adapting your home policy
Comments compliments and complaints policy
Gas safety and carbon monoxide policy
The lettable standard
Anti-social behaviour
Caring for the environment
Harassment
Money Matters
New Homes – reporting defects
Paying your rent
Tenancy rights and responsibilities
Repairs and maintenance policy
Tackling condensation

Other documents

Understanding the complaints process
Independent complaints panel leaflet

Find a home Report a repair Pay your rent MY Derwent Living