Phone maintenance on Monday
Important: Please be aware that there is a possibility of some disruption to our phone lines on Monday due to some essential maintenance.
If you cannot get through via telephone, you can contact us in other ways.
You can download pdfs of our current policies and other documents below. If there is a document that you require and cannot find, please contact us by emailing firstname.lastname@example.org. You can also contact us over the web by visiting the contact us page.
Derwent Living leaflets and policies
Adapting your home policy
Comments compliments and complaints policy
Gas safety and carbon monoxide policy
The lettable standard
Caring for the environment
New Homes – reporting defects
Paying your rent
Tenancy rights and responsibilities
Repairs and maintenance policy