- back to main site
- residents home
- Derwent Life
- community
- housing officers
- tenants handbook
- repairs
- complaints
- feedback
- mutual exchange
residents
mutual exchange
Welcome to our mutual exchanges database. Please read the instructions below before entering your details.
Advertise my property details - Search for properties - Download customer information leaflet.
What is a mutual exchange?
A mutual exchange is where you swap your property and tenancy with another of our residents or with a resident of another social landlord or a council.
Often, moving through the mutual exchange system can be quicker than applying to Derwent Living for a transfer. Transfers involve applying to go onto a waiting list. If you can find your own property to move to, through advertising your details, then waiting lists do not apply.
How does this work?
You advertise details of your own home and your contact details, stating which type of property you are looking to move to and where.
You can also search on the website to find properties which you might be interested in.
Contact details are displayed so that if you find a match with someone who is looking for accommodation which you have, and you are interested in their accommodation, you can make contact with them and arrange to view each others properties.
If you find someone who has a property you want to move to and who wants to swap with you, you can then contact Derwent Living to apply for a mutual exchange.
This can be done either by telephoning our offices, visiting or requesting a form via email.
There are certain instances where an application for a mutual exchange could be refused. These are listed below and are set out in government legislation.
1. There is a court order in place relating to your household or we have started legal proceedings against you, eg. A Notice of Seeking Possession.
2. A condition of your tenancy has been broken and Derwent needs you to remedy this breach before permission can be granted.
3. The property has been let to a Derwent Living employee and is tied accommodation or is within the boundaries a complex which is not just housing.
4. The exchange would result in the property being too small or too large for the incoming exchange partner.
5. The property is owned/managed by a charity and the swap would mean the incoming tenant would conflict with the purposes of the charity.
6. The accommodation is let to people whose circumstances are such and if let to a another the aims would not be met or broken.
7. The accommodation is let to people with special needs or a disability and if you were to swap that person would not meet the criteria of need for the accommodation.
If you want more details on our mutual exchange procedures then please select the button above. Or call us and we can send you out a customer information leaflet.
What if I do not have permanent access to a computer?
You can contact the office during opening hours and ask for our customer service advisors to carry out a search for you on our database and post you any relevant details of properties which meet the criterion you are looking for.
