Rent advice

Are you struggling to pay your rent?

If you don’t pay your rent you will be in rent arrears.

We know that from time to time you may have money problems and find it hard to pay your rent.

If this happens please contact your Scheme Manager straight away so that they may help you before you get into debt. You must also let your guarantor know that you are experiencing problems.

We do not want to take legal action against anyone but the more serious your debt becomes the more likely it is we will take you to court

Things you can do to avoid getting behind with your rent

Contact us straight away if you are going to find it a problem to make your next rent payment
Make your guarantor aware of your situation as they are jointly liable for your rent obligations
Contact the Welfare department at your University as they may be able to help in cases of hardship.

If you don’t pay your rent we will

Write to you within 7 days of the rent due date to inform you of your arrears
Visit you to ask for payment
Write to you again and then pass your details to our debt co-ordinator
If we cannot contact you or you do not pay your rent we will take further action which may mean you will lose your home or end up in court

Remember, our staff are here to help so if you do anticipate financial difficulties let them know before your rent is due as they may be able to help. If you are not sure how much you owe or wish to make a payment please contact your relevant site office or you can now pay online.

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