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Bank holiday closure

Due to the bank holiday, Derwent Living's head office will close at 4.30pm Friday 26th May 2017 and will re-open at 9am Tuesday 30th May 2017. You can make a payment on the website, using the app or on MY Derwent Living. To report an emergency repair during this time please call 0116 257 6727.

Our mission

Everyone at Derwent Living plays an essential role in contributing to the delivery and success of the business plan. This is achieved by aligning operational plans and personal objectives to the goals of the organisation, that way everyone knows where they fit and why what they do is important.


Colleague talking to customer


Colleague engagement comes from people understanding where the organisation is heading, what is expected of them and what it means to work for Derwent Living. This guides thinking, decision making and behaviours. At the highest level, colleagues understand that the company exists to provide affordable housing and that it undertakes appropriate commercial activity to generate profit to re-invest in this activity, something which is very special about Derwent Living.

Mission
To be an excellent provider of affordable housing in the Midlands – a private body with a social purpose

Ethos
Customers are the focus and will always be at the heart of decision-making.
We work with customers to support communities and build an effective business in order that those in need may benefit

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