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System outage Monday 27 March 2017

On Monday 27 March 2017 at 6 pm, Derwent Living will be performing essential system maintenance which will affect all our websites, including MY Derwent Living. The maintenance will be completed as swiftly as possible. We apologise in advance for any inconvenience caused. If you have any questions, please call 01332 346477.

Our mission

Everyone at Derwent Living plays an essential role in contributing to the delivery and success of the business plan. This is achieved by aligning operational plans and personal objectives to the goals of the organisation, that way everyone knows where they fit and why what they do is important.

Colleague engagement comes from people understanding where the organisation is heading, what is expected of them and what it means to work for Derwent Living. This guides thinking, decision making and behaviours. At the highest level, colleagues understand that the company exists to provide affordable housing and that it undertakes appropriate commercial activity to generate profit to re-invest in this activity, something which is very special about Derwent Living.

Mission
To be an excellent provider of affordable housing in the Midlands – a private body with a social purpose

Ethos
Customers are the focus and will always be at the heart of decision-making.
We work with customers to support communities and build an effective business in order that those in need may benefit


Colleague talking to customer


The Derwent Living Way

At Derwent Living we recognise the importance of ensuring not just ‘what we do’ but the ‘way we do’ demonstrates we are the very best that we can be. A key focus for the organisation throughout the lifecycle of the business plan will be to instil a culture and behaviours throughout the organisation that show Derwent Living colleagues to be:

  • Professional
  • Positive
  • Accountable
  • Approachable
  • Honest
  • Customer Focussed
  • Team Workers
  • Knowledgeable
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