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Christmas closure

Derwent Living head office will close at 11am on Friday 22nd December and will reopen at 9am on Tuesday 2nd January. To report an emergency repair during this time, call 0116 257 6727.

You can also log repairs, pay rent and report anti-social behaviour on our website, on MY Derwent Living or by downloading the Derwent Living app for android or iPhone.

Regulation

The Homes and Communities Agency (HCA) became the Regulator for social housing in England on 1 April 2012. The HCA replaces the Tenant Services Authority.

The HCA is a national housing and regeneration agency, with a capital investment budget of nearly £7bn. The HCA contribute to economic growth by helping communities to realise their aspirations for prosperity and to deliver high-quality housing that people can afford.

Co-regulation

The co-regulatory principles underpin the regulation provided by the HCA.  Registered providers are therefore required to meet relevant standards. You can learn more about the regulatory standards here.

The Board that governs Derwent Living’s services is responsible for meeting the standards and being transparent and accountable for the delivery of social housing objectives.

It is for providers to support residents both to shape and scrutinise service delivery and to hold the Board to account. To achieve this, Derwent Living has a scrutiny team and a programme of co-regulation in place. You can learn more about the scrutiny team and the work they do here.

For more information please visit the HCA website gov.uk/hca

Transparency obligation

As requested by the HCA Framework Delivery Agreement, below are details of development expenditure over £500.

Development AHP expenditure October – December 2016

Audited accounts

Derwent Housing Association Limited (trading as Derwent Living) consolidated financial statements for the year ended 31 December 2015 (and 2014/2013) are available for download below.

Derwent Living audited accounts 2015
Derwent Living audited accounts 2014
Derwent Living audited accounts 2013

Find a home Report a repair Pay your rent MY Derwent Living