Summer bank holiday closureDerwent Living's head office will close at 4.30pm on Friday 26th August 2016 and will re-open at 9am Tuesday 30th August 2016. To report an emergency repair during this time please call 0116 257 6727. You can make a rent payment on our website or, if you have an account, by visiting my.derwentliving.com.
The Homes and Communities Agency (HCA) became the Regulator for social housing in England on 1 April 2012. The HCA replaces the Tenant Services Authority.
The HCA is a national housing and regeneration agency, with a capital investment budget of nearly £7bn. The HCA contribute to economic growth by helping communities to realise their aspirations for prosperity and to deliver high-quality housing that people can afford.
The co-regulatory principles underpin the regulation provided by the HCA. Registered providers are therefore required to meet relevant standards. You can learn more about the standards in the 2012 regulatory framework here.
The Board that governs Derwent Living’s services is responsible for meeting the standards and being transparent and accountable for the delivery of social housing objectives.
It is for providers to support residents both to shape and scrutinise service delivery and to hold the Board to account. To achieve this, Derwent Living has a scrutiny team and a programme of co-regulation in place. You can learn more about the scrutiny team and the work they do here.
For more information please visit the HCA website www.homesandcommunities.co.uk
As requested by the HCA Framework Delivery Agreement, below are details of development expenditure over £500.
July 2016 regulatory judgement
Following an in-depth assessment, the Homes and Communities Agency (HCA) has taken the decision to downgrade Derwent Living’s governance and financial viability ratings. The Board are developing an action plan with the HCA to address their concerns, with a view to regaining compliant status as quickly as possible.
Derwent Housing Association Limited (trading as Derwent Living) consolidated financial statements for the year ended 31 December 2015 (and 2014/2013) are available for download below.