Satisfaction survey – £1000 worth of prizes to be won!Derwent Living needs your help to find out how satisfied you are with your home and the services you receive from us. Click here to start the survey: https://survey.derwentliving.com/. All completed surveys will be entered into a prize draw, with a chance to win up to £250 worth of high street vouchers. Closing date for entries is 30 June 2017. Full terms and conditions available on request.
The Homes and Communities Agency (HCA) became the Regulator for social housing in England on 1 April 2012. The HCA replaces the Tenant Services Authority.
The HCA is a national housing and regeneration agency, with a capital investment budget of nearly £7bn. The HCA contribute to economic growth by helping communities to realise their aspirations for prosperity and to deliver high-quality housing that people can afford.
The co-regulatory principles underpin the regulation provided by the HCA. Registered providers are therefore required to meet relevant standards. You can learn more about the regulatory standards here.
The Board that governs Derwent Living’s services is responsible for meeting the standards and being transparent and accountable for the delivery of social housing objectives.
It is for providers to support residents both to shape and scrutinise service delivery and to hold the Board to account. To achieve this, Derwent Living has a scrutiny team and a programme of co-regulation in place. You can learn more about the scrutiny team and the work they do here.
For more information please visit the HCA website gov.uk/hca
As requested by the HCA Framework Delivery Agreement, below are details of development expenditure over £500.
Derwent Housing Association Limited (trading as Derwent Living) consolidated financial statements for the year ended 31 December 2015 (and 2014/2013) are available for download below.