Debt advice

Support and advice to help you and your family. 

Dealing with money issues can be stressful. You are not alone in feeling this way. It is reported that over eight million people in the UK have experienced financial difficulties. We know that this can be tough to deal with and can leave you feeling overwhelmed. There are organisations that could help and support you.

You can visit MoneyHelper for more information on how to deal with debt.

StepChange Debt Charity

Who is StepChange Debt Charity?

StepChange Debt Charity is the UK’s leading debt advice charity, helping over 650,000 every year to take back control of their finances, and their lives.

The support they offer is free, impartial and confidential and every client receives expert, personalised advice to help them deal with their debts. The service provided is available online or over the phone.

How does their debt advice work?

They’ll ask for information about your finances to get a full picture of your situation. This will help to create a realistic monthly budget, to see what you can afford to pay towards your debts

You’ll receive tailored debt advice, a personal action plan and a recommendation of the best debt solution to help you take control of your finances

You’ll have all the information you need to make an informed decision 

How do I contact StepChange Debt Charity?

Visit their website for online advice at, or call them on 0113 138 1111 Monday to Friday from 8am to 8pm, and Saturday from 8am to 4pm.

Other debt advice agencies

National Debtline

National Debtline provides free advice and resources to help you deal with your debts. You can access their services over the phone, through their website or webchat. Understand your options and take control of your debts today.

Visit or phone 0800 808 4000.

The National Debtline contact centre is open Monday to Friday from 9am until 8pm, and Saturday from 9.30am to 1pm.

Citizens Advice 

Citizens Advice, through their network of independent charities, offer free, confidential advice online, over the phone, and in person.

To find your local Citizens Advice please visit

Contact us

If you're still unsure, contact our income management team

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