We’re inviting all customers to take part in the Places for People Group financial inclusion survey.Financial inclusion is all about ensuring customers are aware and can access advice and services to help live sustainably in their home. The survey is designed to measure how we currently provide financial inclusion activity across the various businesses in the group and what we could do better in the future.
Any updates we make as a result of feedback will be available online and in our magazine Derwent Life.To take part in the survey, please follow this link.
There are many independent organisations which provide useful benefit checking and budgeting advice tools which may be helpful if you are struggling with your finances. If you need help in your home or on your scheme you can visit our help and support page to find out about the services we offer.
The Money Advice Service website has been set up by the government, and offers free and impartial advice to help people manage their finances.
To make sure customers are getting the support they're entitled to, this page has lots of links to information on extra support available for people on low incomes. This could be winter fuel payments, funeral payments, free school meals, etc.