We’re inviting all customers to take part in the Places for People Group financial inclusion survey.Financial inclusion is all about ensuring customers are aware and can access advice and services to help live sustainably in their home. The survey is designed to measure how we currently provide financial inclusion activity across the various businesses in the group and what we could do better in the future.
Any updates we make as a result of feedback will be available online and in our magazine Derwent Life.To take part in the survey, please follow this link.
For your protection we will not discuss your personal tenancy information with anyone who is not named on the tenancy. In order for somebody to speak on your behalf (we call this a “nominated contact”), we must have your permission.
Please ensure you have discussed this with the person(s) you are nominating and that they are happy to take on this responsibility, as they will be able to discuss details of all areas of your tenancy.
To do this, you need to provide the following information;
Your name and address
And the following for your nominated contact
Date of birth
Relationship to you
Contact telephone no
Once this form has been completed, your nominated contact will be sent a form, to provide the following details;
Date of Birth
Contact Telephone No
Without this information, we will be unable to add your contact on to our system and they will not be able to discuss any areas of your tenancy. You can request a nominated contact by emailing our tenancy services team at firstname.lastname@example.org.