Information for retirement living customers

For customers living on retirement living schemes.

Adapting your home

Added 15 months ago, updated 10 months ago

How you and Derwent Living can adapt your property to ensure it meets your needs.

Added 15 months ago, updated 4 months ago

How Derwent Living manages its repairs and maintenance service.

Added 15 months ago, updated 4 months ago

Getting help and support in your home.

Added 16 months ago, updated 8 days ago

If you rent or live in shared ownership...

Added 17 months ago, updated 7 months ago

How to record and report anti-social behaviour and harassmen...

Added 17 months ago, updated 8 months ago

Find out how Derwent Living deals with flytipping on its schemes and how to repo...

Added 17 months ago, updated 11 months ago

Guidance on how to deal with mould and condensation in your home.

Added 18 months ago, updated 15 months ago

Fire safety is a top priority for Derwent Living and the safety of customers is...

Added 17 months ago

Cold weather brings snow and ice which have a major impact on how we get about s...

Added 68 days ago, updated 21 days ago

On average we receive 600 repair requests each week.

Added 69 days ago

Mike can help customers use our website and learn about going online safely.

Added 69 days ago, updated 49 days ago

From April cleaning for blocks of flats will be provided by Places Management.