Information for retirement living customers

For customers living on retirement living schemes.

Adapting your home

Added 12 months ago, updated 7 months ago

How you and Derwent Living can adapt your property to ensure it meets your needs.

Added 12 months ago, updated 20 days ago

How Derwent Living manages its repairs and maintenance service.

Added 12 months ago, updated 24 days ago

Getting help and support in your home.

Added 13 months ago, updated 8 months ago

If you rent or live in shared ownership...

Added 13 months ago, updated 4 months ago

How to record and report anti-social behaviour and harassmen...

Added 13 months ago, updated 5 months ago

Find out how Derwent Living deals with flytipping on its schemes and how to repo...

Added 14 months ago, updated 7 months ago

Guidance on how to deal with mould and condensation in your home.

Added 14 months ago, updated 12 months ago

Fire safety is a top priority for Derwent Living and the safety of customers is...

Added 14 months ago

Cold weather brings snow and ice which have a major impact on how we get about s...

Added 62 days ago

Even though it's cold outside it's important to ventilate your home.

Added 62 days ago

Following a review of our current cleaning services and feedback from the residents' forum...

Added 62 days ago

We need six customer volunteers to join our dedicated team of mediators.