Can you claim?

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Every year £100,000’s in entitlements goes unclaimed.

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Every year thousands of pounds of benefits goes unclaimed because people don’t claim everything they are entitled to.

In most cases extra entitlements such as cold weather payments are paid automatically if you are getting other benefits. But you may be eligible and missing out if you are not receiving other benefits.

Warm homes discount

For example if you are on a low income you may be entitled to a Warm Home Discount. This is a one-off discount on your electricity bill between September and March.

Pension credit

Pension credit is a tax-free benefit for retired people on a low income. It is estimated that over a million people who are entitled to pension credit don’t claim because they don’t realise they are entitled to it.

Benefit checker

There are lots of websites that can help you check what benefits you are entitled so visit our independent financial help page.

Getting online

If you would like help to get online or learn more about using the internet why not book a session with our digital champions? Call the customer engagement team on 01332 346 477 or email if you have access to email.