System outage Monday 27 March 2017On Monday 27 March 2017 at 6 pm, Derwent Living will be performing essential system maintenance which will affect all our websites, including MY Derwent Living. The maintenance will be completed as swiftly as possible. We apologise in advance for any inconvenience caused. If you have any questions, please call 01332 346477.
Derwent Living operates a transfer policy that enables existing customers to maximise their ‘mobility’ and access alternate accommodation that may be more suitable to personal housing need.
Derwent Living’s transfer policy gives consideration to housing demand and how the organisation can make best use of existing housing stock, by ensuring that tenants are housed in the most appropriate accommodation for their circumstances.
Provision has been made for residents that are deemed to be in urgent housing need. In situations such as these, residents are transferred to alternative accommodation as quickly as possible.
Each year, Derwent Living will allocate a minimum of 10% of all void properties to transfer applicants.
Transferring from your property
To find out more you can view a quick guide for transferring from your existing home or download Derwent Living’s transfer policy.