Take part in our financial inclusion survey

We’re inviting all customers to take part in the Places for People Group financial inclusion survey. Financial inclusion is all about ensuring customers are aware and can access advice and services to help live sustainably in their home. The survey is designed to measure how we currently provide financial inclusion activity across the various businesses in the group and what we could do better in the future.

Any updates we make as a result of feedback will be available online and in our magazine Derwent Life. To take part in the survey, please follow this link. 


Leasehold reforms consultation

The government is conducting a national consultation on planned reforms to the leasehold system. 

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In December 2017, the government announced it would tackle unfair practices in the leasehold market by introducing legislation to prohibit new residential long leases from being granted on houses, other than in exceptional circumstances, and restrict ground rents in newly established leases of houses and flats to a nominal amount.

A consultation is now underway which seeks views from leaseholders on how to implement these reforms. Specifically, it is asking for views on:

  • How to implement a ban on the unjustified use of leasehold for new houses;
  • How to implement the reduction of future ground rents to a nominal value;
  • How to implement measures to ensure that the charges that freeholders must pay towards the maintenance of communal areas are fairer and more transparent; and how to implement measures.

You can take part in the consultation by visiting the following gov.uk page

The deadline for comments is 26th November 2018.

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