Derwent Living scrutiny team win gold
Created on Friday, August 17th, 2012
by Steve Atkin
Following the example of Team GB, Derwent Living’s resident scrutiny team scooped gold yesterday at a regional awards ceremony.
The award, given by the East Midlands Tenant Participation Forum, was to recognise best practice in resident scrutiny and the positive changes it has made in within housing organisations.
The East Midlands Tenant Participation Forum has 45 member organisations and is there to promote best practice and benchmarking in the region.
Initial nominations were whittled down to the final four which including East Midlands Housing, Charnwood Neighbourhood Housing and
DeMontfort Housing Society. All the finalists were then asked to give presentations before final voting took place.
It is a fitting reward for the volunteers who make up the team, each of them give a lot of their free time and show great commitment. The scrutiny team was setup to help Derwent Living to improve our services for all customers and work within a framework of co-regulation.
One of the elements that set the Derwent Living team apart was the level of training they have received, having all completed a fifteen week Chartered Institute of Housing level 2 course.
Dave Underwood, chair of the scrutiny team said: “It’s fantastic for the team to win this award and get this recognition, we are really proud of what we have been able to achieve so far.”
Mitch Allseybrook, resident involvement manager commented: “In winning this award, the hard work that the team have done has been recognised by our peers. Scrutiny has been a success story for Derwent Living and has led to a number of improvements to our service right across the board. It was great to see such support and enthusiasm for resident involvement at the awards ceremony. ”