Hitting the road with Universal Credit

Created on Wednesday, October 4th, 2017
by Kathryn Shaw

Over the next few months, Derwent Living will be sending out information regarding the continued roll out of Universal Credit.

Roll out of this full service to all Job Centres will continue until September 2018 – you can find a full transition schedule for this phase here.

The engagement team and income team will be visiting schemes to help customers find out more.


In order to help as many people as possible with the changes, Derwent Living’s customer engagement team will be visiting schemes across our operating area, between now and September 2018. They’ll be joined by income management, who will be able to answer any questions you might have and help you prepare for the changes.

The first roadshow will be in South Kesteven on Thursday 5th October. Our team will be at each of the following locations for around 45 minutes:

  • 10.45am – Outside flats on Jackson Way, Stamford
  • Midday – Car park at the rear of The Gables flats, Bourne
  • 2.15pm – Rear car park of East Street flats on Wallwork Mews


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