Reporting repairs over the festive period

Our Christmas hours and how to report a repair

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From 4pm on 24 December 2021 until 8am on 4 January 2022 we will only be responding to emergency repairs.

If you have an emergency repair which is causing you a health or safety concern, please call us on 01332 346 477 and we will answer your call as soon as possible. This line is open 24 hours a day.

You can report a non-emergency repair or make a general enquiry about your tenancy or home, using your online account.

You will find more information on how to report a repair in the advice centre

We hope you have a wonderful festive break.