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Vacancy for ICT Support Technician

Created on Friday, January 3rd, 2014
by Michael Futers

We have a vacancy for an ICT Support Technician. It is a fixed term contract for 12 months, working 37 hours per week with a salary of £17,500 per annum pro rata. The post is based on Pride Park, Derby.

We are looking for an enthusiastic individual to join a small team providing 1st line ICT support to approximately 250 users.  The successful candidate will need to be qualified to a minimum of CompTIA A+ standard, NVQ Level 3 in IT and preferably have obtained MTA in Windows Operating Systems Fundamentals and Networking Fundamentals.

The role will involve resolving incidents to enable customers to resume normal working, investigate ICT problems providing a complete resolution, and actioning customers’ requests for services in accordance with procedures.

To be successful in this role you will need excellent customer service skills and the ability to investigate problems using analytical methods providing a complete resolution or long term solution.

Apply online at www.derwentliving.com/about-us/careers
or for more information either phone 01332 346477
or email HR@derwentliving.com

The closing date for this position is Friday 17 January 2014.

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