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Essential system maintenance

Due to essential maintenance, our repairs system will be unavailable after 4pm on Thursday 19th July and all day Friday 20th July. Please report all non-emergency repairs via the Derwent Living App or use the website's report a repair form. Any emergency repairs should be telephoned through as usual. We apologise for any inconvenience this may cause.

Living with us

Derwent Living is a ‘profit for social purpose’ organisation providing affordable housing to suit a range of lifestyles. Formed in 1964, Derwent Living works with customers to build thriving communities where people want to live. Derwent Living manages more than 25,000 properties across the UK.

Affordable living

Affordable living is low-cost social housing ranging from small studio flats to large family homes.  Up to 50% of these properties are let through Find a Home.

If you have some income from employment or private means, such as private pensions you can apply for properties here or register your interest if there is nothing that is suitable at the moment.

The first person who responds to our advert through our on-line portal will be offered the property if they:

  • have a fully completed or verified application;
  • have supplied all the required documentation;
  • meet all of our criteria including affordability and any local lettings policies;
  • are able to pay the rent in advance and;
  • are able to sign the tenancy agreement within an agreed timescale;

If you do not have any income from employment or private mean and will be solely reliant on housing benefit or universal credit to pay your rent you will need to register with the local authority for the area you wish to move to.  You can find your local council by visiting the local authority finder website – just click here.

Residential living

These properties are let at market values and are suitable for working professionals.  These properties are let on 12 month assured shorthold tenancies.  A minimum deposit of one month’s rent and one month’s rent in advance is required when signing the tenancy.  Customers needing to claim Housing Benefit or Universal Credit are not accepted.  Application fees are also currently charged.

If you see something of interest click enquire and we can arrange for you to view the property.

Retirement living

Retirement Living is affordable housing to rent ranging from small studio flats and self-contained apartments to bungalows.  Our properties offer customers an active social scene with a peaceful and personal atmosphere and the added benefit of 24hr Care Line link for peace of mind.

Retirement Living properties for rent are only available to customers over 55 or 40 and over with a disability.  Due to the nature of some schemes, households must not contain anyone under 40 and most schemes are not suitable for customers with children.  Properties are let through a waiting list in order of housing need and length of time on the waiting list.

Application forms to join our Retirement Living waiting list are available by contacting our customer services team on 01332 346477.

There are no fees or charges but rent must be paid in advance when signing for a property.


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How we allocate homes

Our aims are to provide good quality homes to rent for those in the greatest need of housing and to promote sustainable communities.

We work with local authorities to meet housing need in their particular areas. This may be through offering properties which become empty to people nominated to us by the local authority or by using a common housing register. To view a selection of the properties available please use the find a home section of this website or email info@derwentliving.com

We also hold our own waiting lists for several areas, which are:

  • Nottingham City
  • Broxtowe
  • Bolsover District
  • Erewash
  • Lincoln

To enquire about renting a property in any of these areas, please call our customer service advisors on 01332 346 477 or email info@derwentlivingcom

Leaving Derwent Living – important information for affordable living customers

If you are thinking about moving on you have a number of options available. Find out more about transfers, mutual exchanges or part-buy, part-rent options.

Moving out

You must give us four weeks notice in a signed letter to our head office. Your contract will end on the Sunday of the fourth week. Sometimes, we may be able to vary this arrangement, for instance if you are moving to another of our properties.

Some of our tenancy agreements do stipulate a different notice period and we would suggest that if in doubt residents refer to the tenancy agreement or contact us so we can check on your behalf.

If you are a joint tenant

If you are a joint tenant, only one tenant needs to give notice – if the other joint tenant wants to stay, they will need to ask their housing officer for advice.

Moving out checklist

Before returning your keys please make sure that you:

  • Ensure your rent is fully paid or arrange to pay arrears
  • Remove all furniture, carpets and belongings
  • Clear out all cupboards and sheds
  • Clear all rubbish and unwanted items (e. g. old furniture) from your home or garden. If you leave unwanted items behind, you will be charged for the cost of removing them
  • Contact the utility companies with your final meter readings or you will still be liable for whatever the next tenant uses
  • Tell the council’s council tax, and – if you claim it – benefits offices

After you leave

If you leave the property with damage, you will be charged for repairs and replacements.

Unpaid rent

Make sure your rent is paid to the end of your contract, including the notice period. If you leave with unpaid rent, our rent recovery team will contact you to arrange payment – if necessary, by using a tracing agency.

Most landlords ask for references from your previous accommodation, and you will find it difficult to find another property if you owe us money.

Returning your keys

You must return your keys to our head office by noon the day after your contract ends or you will be charged until they are returned. You are responsible for returning your keys, so if you post them, use recorded delivery.

If you have any further questions, please contact us.

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