Essential system maintenanceDue to essential maintenance, our repairs system will be unavailable after 4pm on Thursday 19th July and all day Friday 20th July. Please report all non-emergency repairs via the Derwent Living App or use the website's report a repair form. Any emergency repairs should be telephoned through as usual. We apologise for any inconvenience this may cause.
Derwent Living produces a number of publications to ensure that residents have access to the information they need. We aim to supply as much information in electronic-format as possible but print some publications. We can also provide documents in other formats to suit you needs.
We have two versions of our customer handbook, one for those who rent and one for those who own their home. These are supported by leaflets on specific matters.