Bank holiday closure (May Day)

Derwent Living's offices will close for the May Bank Holiday on Friday 29 April at 4:30pm and re-open on Tuesday 3 May at 9am. To report an emergency repair during this time, please call 0116 257 6727. Don't forget you can manage your account 24 hours a day 365 days a year through our MY system.

Customer handbooks and buyers guides

Our customer handbooks provides all the information you need to know about Derwent Living and the services available to you.

If you would like to know more about the topics covered in the handbooks below please contact us or search the website using the search bar in the top right of this page.

Click here to download our Customer handbook for affordable living residents

Click here to download our Customer handbook for homeowners

You can also download our Shared Ownership guide

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