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System outage Monday 27 March 2017

On Monday 27 March 2017 at 6 pm, Derwent Living will be performing essential system maintenance which will affect all our websites, including MY Derwent Living. The maintenance will be completed as swiftly as possible. We apologise in advance for any inconvenience caused. If you have any questions, please call 01332 346477.

Other publications

You can download pdfs of our current policies and other documents below. If there is a document that you require and cannot find, please contact us by emailing info@derwentliving.com. You can also contact us over the web by visiting the contact us page.

Derwent Living leaflets and policies

Adapting your home policy
Anti-social behaviour
Caring for the environment
Comments compliments and complaints policy
Gas safety and carbon monoxide policy
Harassment
Money Matters
Paying your rent
Pet Policy
Repairs and maintenance policy
Stay Put Policy
Tackling condensation
Tenancy rights and responsibilities
The lettable standard

Other documents

Understanding the complaints process
Independent complaints panel leaflet
Pet application form

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