Essential system maintenanceDue to essential maintenance, our repairs system will be unavailable after 4pm on Thursday 19th July and all day Friday 20th July. Please report all non-emergency repairs via the Derwent Living App or use the website's report a repair form. Any emergency repairs should be telephoned through as usual. We apologise for any inconvenience this may cause.
You can download pdfs of our current policies and other documents below. If there is a document that you require and cannot find, please contact us by emailing email@example.com. You can also contact us over the web by visiting the contact us page.
Derwent Living leaflets and policies
Adapting your home
Caring for the environment
Fly tipping policy
Gas safety and carbon monoxide policy
Grounds maintenance specification – Places for People Landscapes
Managing mould and condensation
Mutual exchange guidelines
Stay Put Policy
Tenancy rights and responsibilities
The lettable standard