Bank holiday closure

Derwent Living's head office will be closed for the late May bank holiday from 4.30pm on Friday 24 May 2019 until 9am on Tuesday 28 May 2019. To make a payment please visit the payment pages of this website. To report an emergency repair call 0116 257 6727.

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Report a problem

How to report tenancy and customer service related issues to Derwent Living. 

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Flytipping

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Find out how Derwent Living deals with flytipping on its schemes and how to report it.

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Bogus callers

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What to do if you suspect a bogus caller is visiting your property.