Important information about reporting repairs 

Due to essential system maintenance, Derwent Living will only be processing emergency repairs via the main repairs telephone number from 3pm Thursday 20 September to Monday 24 September 2018. All non-emergency repair requests should be made by using the report a repair form on this website.

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Report a problem

How to report tenancy and customer service related issues to Derwent Living. 

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Flytipping

Added , updated

Find out how Derwent Living deals with flytipping on its schemes and how to report it.

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Bogus callers

Added , updated

What to do if you suspect a bogus caller is visiting your property.