Bank holiday closure

Derwent Living's head office will be closed for the late May bank holiday from 4.30pm on Friday 24 May 2019 until 9am on Tuesday 28 May 2019. To make a payment please visit the payment pages of this website. To report an emergency repair call 0116 257 6727.


Topic: Customer service

A list of articles tagged with 'Customer service'.

Achieving excellence

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Magazine article published , updated

We’re really pleased to announce that Derwent Living has achieved the Customer Service Excellence (CSE) standard for the seventh year in a row.

Protect yourself from summer holiday fraud

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Blog post published

It's that time of year again: we're halfway through 2016 and people fed up of the rat race are looking for cheap flights to that last minute holiday in the sun.

Big Day Out is BIG success

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Blog post published

There was a real ‘feel good factor’ on Saturday at the Big Day Out. Not only did more than 200 people turn out to the Roundhouse in Derby, but the sun actually shone too!