Topic: Complaint

A list of articles tagged with 'Complaint'.

Terms of use

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Webpage published , updated

The following set of guidelines apply to all users of the community pages.

Customer service strategy

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Webpage published , updated

Derwent Living’s customer service strategy, describing the steps the organisation will take to develop its customer service offer.

Water good idea

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Magazine article published , updated

Derwent Living, in partnership with Cenergist and Severn Trent Water, is helping residents change the way they think about water consumption in the home.

Policy review: complaints

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Magazine article published

At the end of 2017 Derwent Living undertook a review of the Comments, Compliments and Complaints Policy.