Take part in our financial inclusion survey

We’re inviting all customers to take part in the Places for People Group financial inclusion survey. Financial inclusion is all about ensuring customers are aware and can access advice and services to help live sustainably in their home. The survey is designed to measure how we currently provide financial inclusion activity across the various businesses in the group and what we could do better in the future.

Any updates we make as a result of feedback will be available online and in our magazine Derwent Life. To take part in the survey, please follow this link. 

Published

Topic: Complaint

A list of articles tagged with 'Complaint'.

December's Forum Newsletter

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Webpage published , updated

December’s forum has taken place, and this year we mixed it up a little. Here's what happened.

Terms of use

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Webpage published , updated

The following set of guidelines apply to all users of the community pages.

Customer service strategy

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Webpage published , updated

Derwent Living’s customer service strategy, describing the steps the organisation will take to develop its customer service offer.

Water good idea

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Magazine article published , updated

Derwent Living, in partnership with Cenergist and Severn Trent Water, is helping residents change the way they think about water consumption in the home.