Topic: Customer service

A list of articles tagged with 'Customer service'.

Meet the team

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Webpage published , updated

Meet the team that deliver Derwent Living's customer engagement activity. 

How we perform

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Webpage published , updated

At Derwent Living, we aim to deliver excellent, timely, cost-effective and relevant services. Our approach to performance management is a challenging framework which ensures that we deliver the outcomes required.

Reporting repairs

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Webpage published , updated

How to report repairs to Derwent Living. 

Awards and accolades

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Webpage published , updated

Over the years our colleague and customer teams have been recognised with numerous awards from prestigious organisations and bodies. 

Bustling day at The Meet

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News item published , updated

The Meet at Bustler Market was a real hit last weekend, bringing together Derwent Living customers and staff for a “festival of involvement”.

Ask Max - Universal Credit special

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Magazine article published , updated

Every issue our customer services manager, Maxine, gets to the bottom of your questions and enquiries. If you have a question please email it to askmax@derwentliving.com or write to us at the usual address. Don’t forget to include your name and the name of the town you live in.

Make a payment

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Webpage published , updated

Pay your rent and charges using Derwent Living's 24 hour online service. 

Using this website

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Webpage published , updated

Getting the most out of Derwent Living's new website, which has been designed in partnership with customers.