Topic: Customer service

A list of articles tagged with 'Customer service'.

Voluntary Right to Buy

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Webpage published , updated

Derwent Living is taking part in the Government’s Voluntary Right to Buy (VRtB) Midlands pilot, which was announced in summer 2018.

How we perform

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Webpage published , updated

At Derwent Living, we aim to deliver excellent, timely, cost-effective and relevant services. Our approach to performance management is a challenging framework which ensures that we deliver the outcomes required.

Using this website

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Getting the most out of Derwent Living's new website, which has been designed in partnership with customers.  

Meet the team

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Meet the team that deliver Derwent Living's customer engagement activity. 

Reporting repairs

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How to report repairs to Derwent Living. 

Awards and accolades

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Over the years our colleague and customer teams have been recognised with numerous awards from prestigious organisations and bodies.