Topic: Customer service

A list of articles tagged with 'Customer service'.

Derwent Living does the double

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News item published , updated

Derwent Living receives Compliance Plus in two areas following its recent Customer Service Excellence accreditation visit. 

Voluntary Right to Buy

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Webpage published , updated

Derwent Living is taking part in the Government’s Voluntary Right to Buy (VRtB) Midlands pilot, which was announced earlier this summer.

Ask Max - Universal Credit special

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Magazine article published , updated

Every issue our customer services manager, Maxine, gets to the bottom of your questions and enquiries. If you have a question please email it to askmax@derwentliving.com or write to us at the usual address. Don’t forget to include your name and the name of the town you live in.

Ways to pay

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Webpage published , updated

Choose the most convenient way to pay your rent and charges. 

Make a payment

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Webpage published , updated

Pay your rent and charges using Derwent Living's 24 hour online service. 

General enquiry

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Webpage published , updated

Submit a general enquiry to Derwent Living's customer service team.

Reporting repairs

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Webpage published , updated

How to report repairs to Derwent Living. 

Neighbourhood mediation

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Webpage published , updated

Mediation is a very effective way to resolve disputes between neighbours.