Bank holiday closure

Derwent Living's head office will be closed for the late May bank holiday from 4.30pm on Friday 24 May 2019 until 9am on Tuesday 28 May 2019. To make a payment please visit the payment pages of this website. To report an emergency repair call 0116 257 6727.

Published

Topic: Digital

A list of articles tagged with 'Digital'.

We need to talk

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News item published , updated

Why face-to-face involvement is as important as it’s ever been.

Meet the team

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Webpage published , updated

Meet the team that deliver Derwent Living's customer engagement activity. 

Awards and accolades

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Webpage published , updated

Over the years our colleague and customer teams have been recognised with numerous awards from prestigious organisations and bodies. 

Mhairi McFarlane interview

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Magazine article published , updated

Mhairi has penned five novels to date and work is underway on two more.

Championing the cause

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Magazine article published

Mike can help customers use our website and learn about going online safely.

Let's get digital!

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Magazine article published

The customer engagement team were out and about in October for Get Online Week, a national initiative to help people access the internet.

Derwent Living does the double

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News item published , updated

Derwent Living receives Compliance Plus in two areas following its recent Customer Service Excellence accreditation visit. 

Customer service strategy

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Webpage published , updated

Derwent Living’s customer service strategy, describing the steps the organisation will take to develop its customer service offer.