From April cleaning for blocks of flats will be provided by Places Management.

The Meet at Bustler Market was a real hit last weekend, bringing together Derwent Living customers and staff for a “festival of involvement”.

December’s forum has taken place, and this year we mixed it up a little. Here's what happened.

The latest meeting of Derwent Living’s Forum has taken place.

The latest meeting of Derwent Living’s Forum has taken place.

Following a review of our current cleaning services and feedback from the residents’ forum, we will be moving our cleaning services for our blocks of flats in-house from April 2019.

It’s 18 months since our grounds maintenance service moved in-house to group company Places for People Landscapes.

How to feedback about Derwent Living's services.

The team wanted to review retirement living re-lets due to concerns around re-let times of properties. With a view to making recommendations for improvements where needed; the main aim being to improve re-let performance.

The team review was to look at the complaints process and procedure, and make recommendation for improvements.