Topic: Regulation

A list of articles tagged with 'Regulation'.

How we perform

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Webpage published , updated

At Derwent Living, we aim to deliver excellent, timely, cost-effective and relevant services. Our approach to performance management is a challenging framework which ensures that we deliver the outcomes required.

Suzy to move on...

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News item published

After nearly nine years at the helm, Suzy Brain England is retiring as chair of Derwent Living's Board.

How to get involved

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Webpage published , updated

We have lots of opportunities for you to be involved so you can help to shape our services.

Voluntary Right to Buy

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Webpage published , updated

Derwent Living is taking part in the Government’s Voluntary Right to Buy (VRtB) Midlands pilot, which was announced earlier this summer.

Resident scrutiny

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Webpage published , updated

The resident scrutiny team is a skilled and dedicated group of residents who analyse and monitor our services.

Resident Scrutiny Team Report - Health & Safety review (June 2018)

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The team decided to review Derwent Livings approach to health and safety. With a view to making recommendations for improvements where needed; with a particular focus on customer communication, reporting of H&S issues, staff training and fire safety processes post Grenfell.

Resident Scrutiny Team Report - Home Standard (March 2018)

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The team wanted to review housing regulators ‘Home Standard’. With a view to making recommendations for improvements where needed; the main aim being to determine whether Derwent Living meet this standard.

It's a home run

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Magazine article published , updated

As ever, Derwent Living’s resident scrutiny team has been doing a wonderful job, taking a magnifying glass to our services to ensure that these are shaped around the needs of our residents.